Contact us

Thank you for your interest in Janssen. You may contact us via the general enquiry link below, or by phone on 01494 567567 during business hours.

General Enquiry

Do you have a question or comment, and you're not sure whom to address it to? Please complete the form below and click "Send" at the bottom of the page. We'll find the appropriate person to answer your question or follow up on your comment.
We aim to respond to your message within two working days.

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Please note: This site is not intended for medical questions or comments involving specific events related to your medical condition or the use of our products. We strongly encourage you to contact your physician or healthcare provider.

This site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites. The collection of your personal information is solely for the purpose of fulfilling your request and evaluating the suitability of our response. By submitting your information, you agree that it will be governed by our Privacy and Cookie Policy.

If you wish to get in touch with more specific queries, please use the contact details below

Medical Information
Tel: +44 (0)1494 567 444
E-Mail: medinfo@its.jnj.com

Customer Services (Orders)
Tel: +44 (0)1494 567 400
E-Mail: janssenukcustomerservices@its.jnj.com

Adverse Event Reporting
Tel: +44 (0)1494 567 447
E-Mail: dsafety@its.jnj.com